Description
Personnel Management is a challenge, probably the most difficult task in your practice or organization. Having a General Office Policies and Procedures Manual will help make this task not as trivial and will allow you to maximize employee productivity and minimize turnover. This manual has policies for the following: front desk; billing and collections; relationships with business associates; communications with and medical treatment of minors; reporting of abuse; assorted internal office forms (including an Advance Beneficiary Notice); confidentiality and disclosures; practice management; documentation and medical records management; electronic, telephone and translated communications; financial controls; and reporting and responding to law enforcement, the courts, and the health department.